Last updated: 3 July 2026

Delete your Nimbill account

For app store compliance: This page describes how Nimbill users can request deletion of their account and associated personal data from our mobile (Android/iOS), web, and desktop applications.

Option 1 — In the app (recommended)

  1. Log in at https://nimbill.io/login
  2. Go to Settings → Business → Account (or contact your shop owner if you are staff)
  3. Choose Delete account or Request data deletion
  4. Confirm — your tenant data enters a deletion queue (up to 30 days for backups)

Mobile: same flow in the Nimbill app under Settings.Desktop: identical settings path.

Option 2 — Email request

Email hello@nimbill.io from your registered account email with:

  • Subject: "Account deletion request"
  • Business name and registered email / phone
  • Whether you want full tenant deletion or only your user profile removed

We respond within 7 business days and complete deletion within 30 days.

What gets deleted

  • User profile, login credentials, and role assignments
  • Business data you request to remove (products, parties, transactions) when deleting the whole tenant
  • Integration tokens and API keys for that tenant

What may be retained

  • Records required by law (tax invoices, audit logs) for the statutory retention period
  • Anonymized analytics that cannot identify you
  • Encrypted backups purged on rolling 30-day schedule

Staff users

If you are an employee of a business using Nimbill, ask your shop owner/admin to remove your user from Settings → Users. Only the tenant owner can delete the entire business account.

Questions? hello@nimbill.io · All legal documents