Nimbill

1. Who we are

Nimbill (https://nimbill.io) provides billing, POS, inventory, CRM, and HRM software for businesses. This policy explains how we handle personal data when you use our website, web app, desktop app, and mobile apps.

2. Data we collect

Account data: name, email, phone, business name, tax ID, address (for onboarding and billing).
Business data: products, customers, invoices, payments — stored as your tenant data.
Usage data: device type, IP address, audit logs, support tickets.
Website leads: contact form submissions (name, email, industry, message).
Payment data: processed by Razorpay / Stripe; we do not store full card numbers.

3. How we use data

Provide and improve the Nimbill platform.
Tax compliance, invoicing, and integrations you enable.
Send transactional emails from noreply@nimbill.io (invoices, OTP, receipts).
Send onboarding and support emails from hello@nimbill.io when you request help.
Comply with applicable law (including India DPDP Act where applicable).

4. Data sharing

We share data only with processors you choose (e.g. Zoho, Shopify, WhatsApp, payment gateways) and infrastructure providers hosting our API. We do not sell personal data.

5. Retention & deletion

Tenant data is retained while your subscription is active. You may request account deletion — see our account deletion page. Backups may persist up to 30 days after deletion.

6. Your rights

Contact hello@nimbill.io to access, correct, export, or delete your data. EU/UK users may have additional rights under GDPR.

7. Security

See our security page for encryption, access controls, and tenant isolation.